Replenish Landscaping, Canberra region, ACT. Email: reon@replenishlandscaping.com.au. Phone: 0484 140 347. Last updated: September 2026.

​

Replenish Landscaping ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through our website and when you contact us, how we use it, and the choices you have.

 

1. Information we collect

When you request a quote or contact us, we may collect your name, your address (so we know where the job is), your mobile number and email address, details about your project (such as the type of work, your budget range, the parts of your garden involved, approximate sizes and site access), any photos of your garden that you email to us, and anything else you choose to tell us.

When you visit our website, our website platform (Wix) may automatically collect technical information, such as your browser type, device, the pages you visit and your approximate location, using cookies and similar tools. This helps the website work properly and lets us understand how the site is used.

 

2. How we use your information

We use your information to respond to your enquiry and prepare a quote; plan, carry out and follow up on landscaping work, including design, construction and maintenance; contact you about your job, such as confirming times or site visits; send invoices and keep records we are required to keep; and improve our website and services. We will only send you marketing messages if you have agreed to receive them, and you can ask us to stop at any time.

 

3. Who we share it with

We do not sell or rent your personal information. We only share it when we need to: with trusted contractors or suppliers who help us complete your project, and only the details they need for that job; with service providers that help us run our business, such as our website platform (Wix), email, and accounting or invoicing tools; and when required by law.

 

4. Where your information is stored

Enquiries sent through our website are stored by Wix, our website platform. Wix may store or process information on servers located outside Australia. We take reasonable steps to use reputable providers that protect personal information.

 

5. How we keep it safe

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. We keep it only for as long as we need it for the purposes above or as required by law, and then delete or de-identify it.

 

6. Accessing or correcting your information

You can ask us for a copy of the personal information we hold about you, or ask us to correct it if it is wrong. Just contact us using the details at the top of this page and we will respond within a reasonable time.

 

7. Cookies

Our website uses cookies to make it work and to understand how visitors use it. You can set your browser to refuse cookies, although some parts of the site may not work as well.

 

8. Questions or complaints

If you have a question or concern about how we have handled your personal information, please contact us first at reon@replenishlandscaping.com.au and we will do our best to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

 

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.